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FAQs

Where are the cars? back to top

City CarShare has hundreds of locations throughout Berkeley, Oakland, San Francisco, El Cerrito, Daly City, Alameda, and Albany, with many pods close to the UCSF campuses. Once you’re a member, you can use any car at any location.

How does it work? back to top

City CarShare vehicles can be reserved online or via the telephone. You can access the cars 24 hours a day, 7 days a week, using an electronic key called a key fob. When you become a member we’ll provide you a key fob, a Member ID, password, and a Gas Card ID. The key fob works on all of our cars as long as you have a valid reservation. Just log in, reserve a car, access it with your key fob, and go. There’s no paperwork involved.

What if I want to take a long-distance trip? back to top

You have several options with City CarShare. Our Day Trips give you a discounted rate for 24-hour rentals, starting at $48 per day and $0.10 per mile for the first 200 miles. Check out our Day Trips  page to learn more about pricing.

Another option is to use City CarShare’s special discount pricing to rent a car from City Rent-A-Car. For long-term, long-distance trips, car rental is a smart choice and we encourage you to check which option works best for your particular trip. For more information, email us or call 415-995-8588 and press 0 when prompted to speak to a member services associate.

Can I make one-way trips? back to top

No. But you won’t have to look for end-of-trip parking because you always have to return the car to its original location at the end of the reservation.

What about parking? back to top

You are responsible for finding your own parking while you are using a City CarShare vehicle. When you return, simply park in the reserved City CarShare parking spot where you picked up the car.

Who is eligible? back to top

Any UCSF students or staff can join the City CarShare UCSF membership plan. When your family members, roommates or significant other joins your household account (each will be charged a $15 application fee unless they are a UCSF affiliate), you will all share the $25 annual membership fee. Each person will get his or her own electronic key fob and Member ID but you will get one bill. Members must have at least 2 consecutive years of driving experience. For all of our standard membership requirements, click here.

I am already a City CarShare member; can I join the UCSF plan? back to top

Yes. If you already have a City CarShare account, you can join this plan by emailing us. If you submitted a deposit, we will refund it to you as a credit on your City CarShare bill. Also, we will waive the application fee since you are already signed up.