City CarShare Newsletter

Free Coffee at Farley's in Potrero Hill

We're very happy about our newest location at Mariposa and Carolina in Potrero Hill, SF. So happy, in fact, that we're offering free coffee to existing members and to those who sign up at Farley's cafe from 2 - 7 PM tomorrow, January 17th. Don't want to go alone? Bring a friend to Farley's and if they sign up for City CarShare, you'll both get a $40 driving credit to share, as well as free coffee for both of you. That should make you perk up, too.

Farley's is a great cafe that we're proud to support. Farley's has been around since 1989 and, like City CarShare, believes in strong ties to the community. They provide quality coffee and tea in a comfortable environment where people can connect, enjoy art and admire quirky collections of special items lent by members of the community. Join us!

New Pods, New Locations

Here are the latest arrivals in our network. You now have access to over 240 cars in 140 locations!

San Francisco:
  • SOMA: Stevenson & 7th (Soma Grand)
  • Mission: 24th & Valencia (Union 76)
  • Potrero Hill: Mariposa & Carolina
East Bay:
  • Oakland: Grand & Euclid
  • Oakland: 8th & Broadway (new pickup truck!)
  • Berkeley: Berkeley: Otis & Ashby
If you know of anyone who lives near a pod, don't forget that you can refer them and get $40 in driving credits to share between the two of you. We've added many new neighborhoods, so click here to check out our locations.

You can also win free driving credits by hooking us up with a parking space. Contact our Pod Expansion folks with your contacts and ideas. We are particularly interested in the San Francisco areas of Bernal Heights, Castro, and Russian Hill, and the Temescal and Lakeshore areas of Oakland.

Driving Tip: How to Avoid Unwarranted Fees

We rely on each of you to help keep the inside of our cars clean and we appreciate you letting us know when you find a car that isn't. If the car you reserved is dirty, please report it so we can get the car cleaned and make sure you aren't charged the cleaning fee. If you don't report it and the next member using that car does, then your account might be charged a fee. To report a dirty car or a car with less than half a tank of gas, call our office at 415-995-8588. If you call after hours, leave a message. We need the date, time, VIN#, and type of problem. You can also email us with the same information instead of calling. Thanks for helping us to keep a tidy fleet!

Thanks for the Shout Out

At City CarShare, we are proud of our amazing members. Overall, you return cars on time, keep the gas tank more than half full, leave the cars tidy, and use the reusable shopping bags provided in our cars (you're even returning them for others to share!).

This month we are highlighting our appreciation of those who have taken the time to post reviews of City CarShare on Yelp, Tribe, Google and Yahoo maps, as well as mentioning us in blogs (with links!), and social networking sites.

Your reviews are not only helpful in providing us feedback, but they also help others understand what a community-based car sharing organization is all about. We are here to make the Bay Area a better place to live and to make sure you get the highest quality service and best value possible. So, tell the world about our industry-best insurance ($1 million per incident), our low rates and our responsive customer service. While you're at it, let them know you helped save 15 million pounds of CO2 emissions and a million gallons of gasoline last year alone! By simply mentioning you are a City CarShare member in your profile you boost our credibility. Bloggers who post stories and videos about City CarShare are great endorsers as well. Don't forget to send us a link.

Thanks for all the fun shout outs and please keep Sharing the Love!

Reminder: All Members get January Discounts at GreenCitizen

Are you swapping out old televisions, cell phones, digital cameras and other electronic devices with new ones? Please make sure you recycle your old electronics for a cleaner future in order to prevent toxins contained within from contaminating the environment. City CarShare members get 10% off of any recycling fees (many items are free) during the month of January at GreenCitizen. Just flash your fob when you drop off your gear. (And while you're there, check out our pod at 2nd and Howard.)

GreenCitizen, Inc. is an environmentally responsible, convenient and safe electronics recycler. Click here for more information.

Keep your Card Fresh

Credit and debit cards have a short shelf life. Believe us, we know. Dozens of our members' cards expire each and every month. Please take a moment to check your card on file. It's easy: On your next bill, review the expiration date and last four digits of your credit/debit card. If it has expired or you have received a new card, please call us at 415-995-8588 to update your account. We've even provided a sample bill detail above so you can find the card information on your own bill. (Remember: Never send credit or debit card details through email!)

Keeping your payment information current will ensure that you do not incur any declined card charges and can keep your account from being suspended.

We've got Trucks for Big Errands

Over the past year, we've replaced many of our Tacoma pickup trucks with new ones. In fact, by the end of February, all of them will be less than 6 months old. As we've expanded into new neighborhoods, we've also opened new pods with trucks. Now we have four Tacomas in the East Bay and five in SF. So if you need to haul a lot of big, bulky stuff, don't forget that we can meet your needs (sometimes the Honda Element is just the thing as well).

Here's a list of locations with Tacoma Trucks. You can also go to our standard website map, and click on "trucks" to show... well, to just show trucks!
  • Berkeley/Downtown: Berkeley Way & Shattuck
  • Berkeley/South Berkeley: Shattuck & Adeline (UC Storage)
  • Oakland/Old Oakland: 8th & Broadway
  • Oakland/Rockridge: Oak Grove & College
  • San Francisco/Bernal Heights: Mission & Cesar Chavez
  • San Francisco/Civic Center/Hayes Valley: Performing Arts
  • San Francisco/Mission: New Mission Bartlett (21st & Bartlett)
  • San Francisco/Richmond: 8th & Clement
  • San Francisco/SOMA: 5th & Mission
City CarShare Member Directory:
Reservations:
www.citycarshare.org
877-363-0710 or 415-227-0712

Questions (membership issues):
memberservices@citycarshare.org
415-995-8588 and press 0

Accounts (update credit card info):
accounts@citycarshare.org
415-995-8588 x6203

Emergency (report urgent car issues):
415-786-7468
Volunteer:
Sign-up for regular emails about volunteering:
volunteers@citycarshare.org

Donate:
Support your favorite nonprofit carsharing organization: www.citycarshare.org/supportus.do

Our Office:
1182 Market Street, Suite 300
San Francisco, CA 94102-4919
Tel: 415-995-8588 Fax: 415-995-8589